04 June 2018 ,  —



MedAire, the world’s leading provider of aviation-specific medical, travel and safety services, advises best practices for risk mitigation in light of advances and availability of AI (Artificial Intelligence) in data gathering. The whitepaper sets out the strengths of both human and artificial intelligence and the optimum ways of utilising this in risk mitigation. Click here to download the paper.

John Cauthen, Global Director of Aviation Security at MedAire, comments “Today’s security environment is dynamic and complex and demands high- fidelity situational awareness.”

MedAire’s aviation security team provide insight on the advances and limitations of artificial intelligence in the aviation market and recommend the best approach is two-pronged. Focus on both advanced preparation and robust contingency planning is essential to manage unexpected events which potentially threaten people, assets and business continuity.

Cauthen continues,”The ability to scan and assimilate the useful data from the huge volumes of noise generated from information platforms on a daily basis and then to confidently analyse, assess, and advise a client is the mark of a mature and professional security operation. These practices are being executed today, but only by organisations willing and able to invest in the right human capital, while simultaneously monitoring the technological ecosystem for tools appropriate to augment those very same people.”

Organisations are responding to a heightened awareness of travel risks and are increasing their investment in risk mitigation services. MedAire sees this focus on security risk mitigation first hand, as clients request more security consults, air travel security briefs, airspace assessments, go/no evaluations and assistance at the destination.

MedAire provides data, intelligence and analysis by its group of aviation security experts as well as 24/7 assistance services for support for whatever unexpected event or situation may arise and wherever clients travel, including acts of terror, violence, natural disasters or theft, assault or corruption. Through MedAire’s parent company International SOS and its partnership with Control Risks, the strength of the global assistance network is unparalleled. Security expertise consists not only of the specialists on the aviation security team but includes over 2300 professionals dispersed globally with regional and local knowledge which will, with boots on the ground, provide immediate assistance when needed.

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Notes to Editors

About MedAire and Control Risks

Our alliance brings together two of the world’s leading medical and security specialists, Medaire as the aviation arm of International SOS, and Control Risks.

MedAire provides aviation and maritime crew members and passengers with fully integrated medical and security solutions. With one phone call, MedAire offers 24/7 access to emergency care doctors and security specialists any time of day, from anywhere in the world. When members need further support after their journey ends, the broader International SOS network enhances MedAire’s services throughout delivery. MedAire’s crew medical training is developed and delivered by medical professionals to build confidence and first-hand experience, while its vast array of industry-compliant and custom medical equipment has been defined by its medical and regulatory professionals based on decades of statistics and ISO 9001 quality standards. MedAire’s MedLink, a 24/7 Global Response Centre, handles thousands of calls a year to help crew and passengers manage medical emergencies in the air and on the ground.

About The Author


John joined MedAire in 2018 as the Security Director, Aviation and Maritime. Previously, he managed law enforcement flight operations in Arizona for the City of Mesa Police Department. John also spent 11 years as an active duty naval officer and pilot with service on various military staffs, to include time with NATO and the U.S. Coast Guard. He remains in the Navy Reserve where he flies helicopters with a squadron in San Diego, California. John has a BS in Political Science from the U.S. Naval Academy, a Master of Arts in History from American University in Washington D.C., and a MBA from Arizona State University. He also holds a command and staff diploma from the United States Naval War College.